Terms and conditions
About Us. Clay-Mates (Clay-Mates USA) are dedicated to your total satisfaction. You can call 001 (207)-438-9212 with any questions/queries you may have.

Buying. Just browse our site, and click on any items and put them into the shopping cart. After you have finished, click on "checkout" and you will asked for your details needed to complete the order. We accept all major credit card payments. You send your credit card information via our secure Worldpay account.

Shipping and Handling. As of May 1st 2007, the cost of mailing anything larger than a normal letter has increased significantly. As a result shipping will be charged at the following rates.

Orders up to and including $20 - $2.00
Orders of $20.01 to $39.99 - $3.00
Orders of $40 or over - $4.00

Delivery. All Stock items will be dispatched in 1-2 business days. We use the US Priority Mail for all orders, so orders to the East coast can take 2-3 days for delivery and orders further afield (i.e the West Coast) can take up to 8 days.

Credit Card Security. Using our Worldpay secure server ensures your credit card number is encrypted and therefore not viewable by anyone, even us.

Contacting Us. You can email us on info@claymatesusa.com or you can call on 001 (207)-438-9212 or fax us on 001 (207) 438 9119 or write to us at Clay-Mates USA, 406 Harold Dow Highway, Suite 10, Eliot, Maine, 03903